When a drive-thru coronavirus vaccine clinic got backed up in South Carolina, leaving people waiting for hours, the town mayor decided to call in a professional for help: a Chick-fil-A manager.
After looking the situation over, Jerry Walkowiak said, ‘There’s your problem right there. It’s backed up because you have one person checking people in,’ recalled Mayor Will Hanie. “Then he showed us how to do it right.”
With the help of a few additional volunteers, Walkowiak transformed the messy traffic jam into a smooth operation, reducing the hours-long wait to just 15 minutes.
More than 1,000 people received the vaccine that day, Haynie said. When everyone returns for their second dose, Walkowiak will be back to help manage the drive-thru again, local officials said.